Knowledgebase

Apple Mail Email (OSX)

• Open Apple Mail.
• Select Mail Preference on the top menu bar
• Select Accounts Tab.
• Select the Email Accounts of the left hand side list.
• At the Account Information Tab of that Email Account, select Outgoing Mail Server (SMTP) list and select Edit SMTP Server List.
• In the drop down window, select Advanced tab.
• Check the Use custom port, change the port to 587.
• Select OK
• Exit the Preference windows and save setting

Office Outlook Email (Win7,8)

• Open Office Outlook email application.

• Select Tools->"Email Accounts" to open the "Email Accounts" dialog window.

• Select the Email account to modify by double clicking on the email name on the list.
• In "Internet E-mail Settings (POP3)" windows, select "More Settings"
• Select the "Advanced" Tab
• Look for the box with the number '25' correspond to "Outgoing server (SMTP)"
• Change 25 to 587. Click 'apply' and 'ok' to save the change.
• Back in "Internet Email Setting (POP3)" select Next to finish the setup.

Outlook Express Email (WinXP)

• Open email account property (Tools > Accounts > Select "Mail" tab > Double click the email account to edit)
• Select "Advanced" Tab
• Look for the box with the number '25' that corresponds to 'Outgoing server (SMTP)'
• Change 25 to 587. Click 'apply' and 'ok' to save the change.
• The rest of the settings should remain unchanged.

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